I AM UNDER 18 AND I SEEK INFORMATION FOR MYSELF

If you are hurt by someone or know someone who has been hurt, we can help you.

Call our support line at 0850 216 53 67 during weekdays from 10 am to 6 pm.

This line serves in Turkish.*

Protection of children against all forms of violence is a fundamental right secured by international conventions and standards of human rights. Nevertheless, it remains to be a real part of life as a pressing issue with both immediate and long term consequences for all children all over the world, regardless of economic and social status, culture, religion or ethnicity.

In our country, there is a serious gap and need for a systematic mechanism for abused children and their caregivers to receive legal counselling services as well as psychosocial support services simultaneously. Pursuant to the Council of Europe Convention on Protection of Children against Sexual Exploitation and Sexual Abuse (Lanzarote Convention), among the international conventions ratified by our country, it is strongly recommended to set up and operate helplines where children who are victims of violence can seek help and receive support under the principles of privacy.

Following the victimization, children and their caregivers are in need of legal counselling in order to access information about legal issues such as where and how to apply to seek their legal protection rights, and process after denounces, to report the incident and to pursue the next steps in the process. In the same way, children who are a victim of violence and their caregivers are also in need of support and counselling in order to access information about where and how to apply to seek their psychosocial protection rights, and, once applied, how the system will work, and to access the community resources for psychosocial support. In addition, it is very evident that children who are a victim of violence and their caregivers are in need of psychosocial support to help them stand strong against difficulties they face especially when necessary legal procedures are not initiated.

As Nirengi Association, we strongly believe that the earlier a child who is a victim of violence and their caregivers access legal and psychosocial protection support, the lesser the damages there will be on the physical and mental integrity of the child, and it will be possible to remedy the negative effects of the violent acts and break the cycle of the violence.

It is of critical importance to handle any process involving a child who is a victim of violence by observing their best interests while protecting their privacy throughout the process and preventing media exposure on their identities so that they will not become a target following an incident in order to avoid secondary traumas.

In this context, we set up and are operating the Nirengi Association Support System for Abused Children providing legal counselling and psychosocial support services free of charge to the children who are a victim of violence and their caregivers.

We would be very happy if you could support us by sharing the content on our social media accounts with the people around you so that child victims and their caregivers can be aware of and benefit from this free service.

SUPPORT LINE AGAINST CHILD ABUSE +90 850 216 53 67

Free of Charge Legal Counseling and Psychosocial Support for Abused Children and their Caregivers

Our support line is not a whistleblowing hotline or should never be used to report crimes in progress or other emergency situations. If it is known or suspected that a child is at risk of abuse or neglect, one of the following organizations should be notified as soon as possible. 

WHO MAY GET HELP? HOW DOES IT WORK?

The child victim of a crime, caregiver of the child or anyone suspicious/feel certain of abuse may call Nirengi Association Support Line Against Child Abuse. Support line operating hours are every weekday from 10 am to 7 pm.

You may ask for support from Nirengi Association Support Line Against Child Abuse on hereunder stated matters:

  • Guidance for reporting child abuse to the respective legal authorities,
  • Providing support for child victims whose crime reports are filed but do not have a Bar appointed legal representative/can not reach the Bar appointed representative,
  • Providing support for child victims whose crime reports are filed but do not yet get psychosocial support from the Ministry of Family and Social Services.

THERE IS NO NEED FOR EVIDENCE! SUSPICION IS SUFFICIENT.

Child victims may remain silent because of being threatened, fear, or being afraid of family break-ups. There is no need for concrete evidence for reporting a crime, suspicion is sufficient.

Crime should be reported in good faith. It is important to have common sense. One should never act with malicious intent or file a false report.  If you report a crime for whom you are aware that this person hasn’t committed the reported crime, your act would constitute a crime under the Turkish Criminal Code Article 267.

HOW DOES THE SUPPORT LINE WORK?

Operational Steps

  • STEP I

    Chat Chat

    Application and Initial Registration

    The Support Line operator answers the call. Basic information regarding the application is recorded in accordance with confidentiality principles. 

  • Needs Assessment

    The application record is forwarded to the wider team. Based on the evaluation, referrals are made as soon as possible to a legal consultant, clinical psychologist/counselor, or social worker, depending on the applicant’s needs. 

    Clipboard Clipboard

    STEP II

  • STEP III

    Address Address icon

    After Referral

    Following the referral, our specialists contact the applicant simultaneously and in coordination, providing the necessary support.

LEGAL COUNSELING

People who call the helpline are directed through the process of reporting abuse to the appropriate legal authorities and bar associations, as well as the measures required to defend their right to obtain justice.

Legal consulting assists abused children and their caregivers in gaining access to justice.

SOCIAL SERVICE INTERVENTION

The social worker conducts interviews to assess the child’s and caregiver’s psychological, economic, social, cultural, and environmental needs from a holistic perspective, and then follows up with referrals and interventions.

PSYCHOSOCIAL SUPPORT

Psychological counseling is provided to children and caregivers who have little or limited access to psychosocial support, assisting them in coping with the impacts of trauma.

ABUSE TYPES AND EXAMPLES

SEXUAL ABUSE

Sexual abuse is the use of a child for sexual stimulation or satisfaction by a teenager showing maturity or an adult.

Sexual abuse is divided into two categories as Abusive Sexual Contact and Sexual Abuse without contact.

Examples for Abusive Sexual Contact

  • Any sexual touching/any behavior including touching to special areas
  • Sexual exploitation through pornography and prostitution
  • Rape

Sexual Abuse Examples Without a Contact

  • Showing photos, videos with pornographic content
  • voyeurism
  • Exhibitionism
  • Taking sexually explicit photos/recording sexually explicit videos or using them for pornographic purpose
  • Verbal abuse and making sexually explicit conversations

PHYSICAL ABUSE

Except for accidental occurrences, any physical harm or any distribution of the physical integrity of a child means physical abuse.

Examples for Physical Abuse

  • Slapping, punching, kicking
  • Biting or cutting an ear, shaking
  • Throwing materials
  • Hurting by using certain objects (knife, belt, cigarette ends, etc.)

EMOTIONAL ABUSE

Any behavior that harms the emotional integrity and personal development of a child means emotional abuse.

Examples for Emotional Abuse

  • Ignoring or pretending as ignoring emotions
  • Constantly criticizing without showing any support or guidance
  • Undervalue thoughts and ideas of a child
  • Disregarding the emotional needs of a child (being loved, getting attention, kinship)

 

ECONOMIC ABUSE

Any work or employment risking a child’s security, health, physical and emotional integrity, and causing any adverse impact on the psychosocial development of a child means economic abuse.

Examples for Economic Abuse

  • Child beggary
  • Child leaving school for working
  • A child who is working other than the jobs specified by law.
  • A child working in the unsafe and unhealthy environment
  • A child working over the hours specified by law